FAQs on Registration

How can I make additional bookings?

How can I make additional bookings?

At any time you can log into your registration account again in order to make additional bookings. The registration procedure stays always the same. In order to log into your account please click here

How can I register additional delegates or accompanying persons?

How can I register additional delegates or accompanying persons?

If you have created your own registration account, you can make bookings for other persons by clicking on “Registration”. Now you need to click on „Add new participant“. Afterwards you need to choose the status of the person.


Please note that if you enter the personal email address of that person, the person itself and you will receive a confirmation of registration with a personal barcode. If you do not enter an email address you will only receive a confirmation of registration and you will share a barcode which means that all tickets of this barcode have to be printed at once.


With this procedure you can make bookings for as many participants as you like.


Please note that the payment has to be made by the registration account owner. The invoice will also be sent solely to the registration account holder.

Is it possible to cancel completed bookings?

Is it possible to cancel completed bookings?

Cancellations of registration will only be accepted in writing and have to be send to the PCO by email (woc2010(at)porstmann-kongresse.de) or fax (+49 (0)30 28 44 99 -11). The notification must include all relevant information regarding the bank account to which a possible refund may be remitted (international bank account details, no credit cards accepted). In case of cancellation until 10 May 2010 registration fees will be refunded minus a handling fee of € 50. After this date there will be no refund.

Please note that tickets for the official social program can not be cancelled or reimbursed.

How can accompanying persons join the WOC® 2010?

How can accompanying persons join the WOC® 2010?

You can register your spouse as an accompanying person for a single payment. Your spouse will then have access to the congress center (ICC) and all additional areas at any time except for the scientific program.

 

Please note that accompanying persons will not receive CME Credits as well as a confirmation of registration.

 

If you only would like to bring your accompanying person to the events of the social program, you have the possibility to book one ticket extra without registering the person in the registration system.

To whom do I have to send my valid certificate about my registration status?

To whom do I have to send my valid certificate about my registration status?

A valid certificate (official certificate of the head of department including the date of birth/ student ID valid for June 2010) has to be submitted via email (pco(at)woc2010.de) or fax (+49 30 284499-11) to Porstmann Kongresse GmbH. Late submission will not be accepted. Please send your certificate at your earliest convenience after online registration.

Please note that your barcode will not be activated before the certificate has been approved. You can see the status of your booking at “my bookings” in your registration account and will not receive a confirmation of your submission. The activation of your barcode might need some days.

How can I register a group for the WOC® 2010?

How can I register a group for the WOC® 2010?

First, you need to create your own registration account.

Using your own account you can register as many persons as you want as described in the following:

  1. Log into your personal registration account
  2. Please click on “Registration”
  3. Now please click on “Add new participant” and fill in the status of the person as well as personal data. Please note that if you enter the personal email address of an additional person, the person itself and you will receive a confirmation of registration with a personal barcode, only you will receive the invoice though. If you do not enter an email address you will be the only person who will receive a confirmation of registration and you will share a barcode with all delegates of that booking which means that all tickets of this barcode have to be printed at the same time (not recommended!).

 

With this procedure you can make bookings for as many delegates as you like.

Please note that the payment has to be made by the registration account owner. The invoice will also be send solely to the registration account owner.

How can I register for the WOC® 2010?

How can I register for the WOC® 2010?

Registrations can be made solely online.


Bookings that are liable to pay have to be balanced immediately by credit card (VISA or MasterCard) at the end of the registration.


After having completed your online registration you will automatically receive an invoice including a booking confirmation and your personal barcode via email. Please print this barcode. The barcode will enable you to print your name badge at a self-service terminal on site without having to line up.


Please read the registration instructions carefully before you register.